Morrow Mechanical has performed numerous A/C and Heating checks at my home and completely replaced an A/C unit last summer. They are professional, knowledgeable, respectful, on time, and very thorough. I continue to use them and am happy to have found a company I really trust!
After replacing the coil in my unit, Morrow Mechanical followed up twice within the first quarter of service on the work they completed, to make sure everything was proceeding to customer satisfaction. I was pleased with the 12 month same as cash purchase contract as well. Overall, a pleasant experience.
I moved to the area last year and bought an older house – which means inevitable repairs. When my A/C quit working, I searched online and chose Morrow Mechanical due to reviews and location. They came out the same day I called, exactly at the appointed time, and the technician, “Bray”, was professional, knowledgeable, and friendly, and he was also a good communicator. Furthermore, he had the magic touch, literally. As soon as he touched my compressor it came on! Turns out we just had a loose wire. Bray repaired the wire and examined everything, and the charge was only the service call amount of $79. They have earned my business for the future.
They were always very responsive and quick to meet, and able to work around my schedule. After we decided to have to work done they were able to start the next day. We called Morrow initially to look at our units and get an estimate for the work that needed to be done. I ended up calling 2 other companies to look at our system also to confirm what Morrow had said and to compare prices. All the companies confirmed that the system needed to be replaced, and though they both quoted an estimate cheaper than Morrow had, I ultimately went with Morrow because of how professional they were and they even worked with me on the price a little to get it to something more in line with what I wanted to pay. I would definitely recommend them!
Had a service check up on my air conditioner Arick came out and was very professional . Had a power surge and blow out the capacitor again Arick came and explained everything thing and showed me the bad part. He suggested a surge protector also. He was very knowledgeable and quick . I have recommended Morrow to several people.
Very pleased with Morrow Mechanical, this is my second year using them. They answer all of my questions, and look forward to using them for any problems that might come up.
Morrow Mechanical installed a new HVAC system for us last month. The price was good, and the installers were polite and efficient. I highly recommend them.
Scheduled Morrow for bi-annual AC inspection. Technician called in advance and arrived on time. Very thorough and professional. I would recommend Morrow Mechanical very highly based on this service call.
Worked with these guys for years, and I chose them to replace my house A/C unit. The work was done well, they are prompt and good with communication. I highly recommend them!
Bray and his crew (Jay and James) were GREAT! Bray spoke in laymen’s terms for me, answered my 1001 questions, offered options to meet my financial needs and service was QUICK. I have and will continue to recommend Morrow to family and friends. We have used other companies in Kingwood, the people are the best and by far the most HONEST. I strongly recommend getting the Priority Advantage Membership. It pays for itself. Impeccable service from your first phone call to the techs picking after themselves when job compete. Couldn’t be more satisfied.